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About Us
Every Mile, Tells A Story
Through Our Continuous Innovations, We Have Been Leading The Market Since 2010 And Have Stirred The Iraqi Travel Industry In A Different Direction That Was In Before Us, Then Expanded To Many Parts Of The World
Who we are
Moonline Travel and Trade Ltd. is a full-service travel company serving business and leisure clients who require professional, friendly, and efficient organization of their outbound and inbound travel and tourism needs. The company was founded in 2010 and has quickly become a leader in the region and a major player in the international tourism industry.
Being in the market since 2010, we learned a lot how to better serve our customers and maintain the leadership position in the market. This extensive knowledge helped us to innovate continuously, improve and ultimately make a difference. We began small and aimed high. We are now the leader in the Iraqi market, serving both B2C and B2B business models, Our passion for the innovative technology, dedication to the ultimate customer care, and continuous efforts for betterment made us to be trusted by the market as a whole and thus to lead the market in a different direction and for the benefit of our customers.
Our Mission
We strive to provide our customers with efficiency, flexibility and high-quality services with a personal touch, state of the art technologies, combined with strong purchasing advantages and value for money products/ services to achieve complete customer satisfaction.
We aim to meet and exceed the goals of all business customers and strive for excellence, integrity and value in everything we do. We want our partners, customers and ourselves to grow profitably in our respective markets/ countries through market analysis and continuous product development.
Who we are
Moonline Travel and Trade Ltd. is a full-service travel company serving business and leisure clients who require professional, friendly, and efficient organization of their outbound and inbound travel and tourism needs. The company was founded in 2010 and has quickly become a leader in the region and a major player in the international tourism industry.
Being in the market since 2010, we learned a lot how to better serve our customers and maintain the leadership position in the market. This extensive knowledge helped us to innovate continuously, improve and ultimately make a difference. We began small and aimed high. We are now the leader in the Iraqi market, serving both B2C and B2B business models, Our passion for the innovative technology, dedication to the ultimate customer care, and continuous efforts for betterment made us to be trusted by the market as a whole and thus to lead the market in a different direction and for the benefit of our customers.
Our Mission
We strive to provide our customers with efficiency, flexibility and high-quality services with a personal touch, state of the art technologies, combined with strong purchasing advantages and value for money products/ services to achieve complete customer satisfaction.
We aim to meet and exceed the goals of all business customers and strive for excellence, integrity and value in everything we do. We want our partners, customers and ourselves to grow profitably in our respective markets/ countries through market analysis and continuous product development.
Moonline Milestone
- Moonline Travel and Trade Ltd is founded in Sulaymaniyah, Iraq
- Opening of a second main branch in Erbil, Iraq
2010
- Served as the GSA of Hotelspro: a Global Travel wholesaler from 2011 to 2019
2011
- Was appointed Galileo by Travelport representative in the Kurdistan Region
2012
- GSA of Air Arabia from 2014 to 2019
- Opening of another new main branch in Baghdad
2014
- Launching Babylon Booking B2B flight booking portal
2015
- Was appointed as the Exclusive Franchisee of Lufthansa City Center in Iraq
- Expansion of the portfolio to include Corporate Travel Management (TMC) services to date more than 350 national and international corporations have been served.
2016
- Launching Booking Advisors B2C portal
- Launch of Visa Advisors B2B website
- Receiving the LCC award for top performer
2017
- Opened a representative branch office in Basra in Iraq
- Opened a representative branch office in Duhok in Iraq
- ISO certificate achievement • Awarded with the LCC Top Performer
2018
- Launch of the Babylon Holiday B2B portal
- Launch of the SmileMates loyalty program
- As a Gold Sponsored Exhibitor, Moonline was awarded Best Booth in the Travel Technology Hall by the ATM organizer in Dubai, both for Booth Design and Audience Choice
- Formed Moonline Immigration department to assist our clients with the freedom of traveling by applying for visas and obtaining residency and citizenship by investing in various programs in different countries, we have established our Immigration Department
2019
- Development of Babylon Booking's website and launch of our Stream API
- Obtaining the NDC certificate
- Starting to operation as a DMC in the UAE
- Initiated the hotel contracting department to negotiate and secure favorable rates and terms with hotels to ensure competitive rates and availability for our customers' accommodations, we established the Hotel Contracting department
2020
- Become a part of the FCM network, the largest Travel Management Companies in the world
- Appointed as MATCH Hospitality's Exclusive Sales Agent in Iraq for the sale of the official hospitality program of the FIFA World Cup Qatar 2022
- Establishment of the sports events department and the start of cooperation with world-renowned sports event organizers.
- We have partnered with Expedia to expand our offering by having access to a large inventory of travel services, competitive pricing and advanced booking technology to better serve our customers
2021
- Started the operation as a DMC in Turkey
- Appointed as MATCH Hospitality Asia's Exclusive Sales Agent in Iraq for the sale of the official hospitality program of the AFC Asian Cup Qatar 2023
- Appointed as 2024 HOSPITALITY EXPIRENCE's Exclusive Sales Agent in Iraq for the sale of the official hospitality program of the UEFA EURO 2024 in Germany
- Appointed as FORTIUS's Affiliate/Official Sales Agent in Iraq for the sale of the official hospitality program of the PARIS OLYMPIC GAMES 2024
- The establishment of the MICE Department focuses on organizing and managing events and corporate or business gatherings. The MICE department handles the logistics, venue arrangements, accommodation, and technical support for these events
2023
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