About Us | Moonline Travel and Trade Ltd

About Us

Who we are

Moonline Travel and Trade Ltd. is a full-service travel company serving business and leisure clients who require professional, friendly, and efficient organization of their outbound and inbound travel and tourism needs. The company was founded in 2010 and has quickly become a leader in the region and a major player in the international tourism industry.

Being in the market since 2010, we learned a lot how to better serve our customers and maintain the leadership position in the market. This extensive knowledge helped us to innovate continuously, improve and ultimately make a difference. We began small and aimed high. We are now the leader in the Iraqi market, serving both B2C and B2B business models, Our passion for the innovative technology, dedication to the ultimate customer care, and continuous efforts for betterment made us to be trusted by the market as a whole and thus to lead the market in a different direction and for the benefit of our customers.

Our Mission

We strive to provide our customers with efficiency, flexibility and high-quality services with a personal touch, state of the art technologies, combined with strong purchasing advantages and value for money products/ services to achieve complete customer satisfaction.

We aim to meet and exceed the goals of all business customers and strive for excellence, integrity and value in everything we do. We want our partners, customers and ourselves to grow profitably in our respective markets/ countries through market analysis and continuous product development.

Who we are

Moonline Travel and Trade Ltd. is a full-service travel company serving business and leisure clients who require professional, friendly, and efficient organization of their outbound and inbound travel and tourism needs. The company was founded in 2010 and has quickly become a leader in the region and a major player in the international tourism industry.

Being in the market since 2010, we learned a lot how to better serve our customers and maintain the leadership position in the market. This extensive knowledge helped us to innovate continuously, improve and ultimately make a difference. We began small and aimed high. We are now the leader in the Iraqi market, serving both B2C and B2B business models, Our passion for the innovative technology, dedication to the ultimate customer care, and continuous efforts for betterment made us to be trusted by the market as a whole and thus to lead the market in a different direction and for the benefit of our customers.

Our Mission

We strive to provide our customers with efficiency, flexibility and high-quality services with a personal touch, state of the art technologies, combined with strong purchasing advantages and value for money products/ services to achieve complete customer satisfaction.

We aim to meet and exceed the goals of all business customers and strive for excellence, integrity and value in everything we do. We want our partners, customers and ourselves to grow profitably in our respective markets/ countries through market analysis and continuous product development.

Moonline Milestone

Moonline Travel and Trade Ltd is founded in Sulaymaniyah, Iraq
Opening of a second main branch in Erbil, Iraq

2010

Served as the GSA of Hotelspro: a Global Travel wholesaler from 2011 to 2019

2011

Appointed as Galileo by Travelport representative in the Kurdistan Region

2012

GSA of Air Arabia from 2014 to 2019
Establishment of another new main branch in Baghdad

2014

Launching Babylon Booking B2B flight booking portal

2015

Appointed as the Exclusive Franchisee of Lufthansa City Center in Iraq
Initiated Corporate Travel Management (TMC) services division
Establishment of subsidiary office in Turkey

2016

Launching Booking Advisors B2C website
Launch of Visa Advisors B2B website
Receiving the LCC award for top performer
Establishment of subsidiary office in Germany

2017

Opened a representative branch office in Basra in Iraq
Opened a representative branch office in Duhok in Iraq
ISO certificate achievement
Awarded as the LCC Top Performer

2018

Launch of the Babylon Holiday B2B holidays portal
Launch of the SmileMates loyalty program
Awarded as Best Booth in the Travel Technology Hall by the ATM organizer in Dubai
As a Gold Sponsor, we won People's Choice award at the ATM in Dubai
Formed Moonline Immigration department

2019

Development of Babylon Booking's website and launching our Stream API
Obtaining the NDC level 3 certificate
Starting to operation as a DMC in the UAE
Founded Hotel Contracting division
Establishment of subsidiary office in UAE

2020

Became FCM partner
Appointed as MATCH Hospitality's Exclusive Sales Agent in Iraq for the sale of the official hospitality program of the FIFA World Cup Qatar 2022
Establishment of the sports events department and the start of cooperation with world-renowned sports event organizers.
Started our partnership with Expedia

2021

Started the operation as a DMC in Turkey
MATCH Hospitality Asia's Exclusive Sales Agent in Iraq for the sale of the official hospitality program of the AFC Asian Cup Qatar 2023
2024 HOSPITALITY EXPIRENCE's Exclusive Sales Agent in Iraq for the sale of the official hospitality program of the UEFA EURO 2024 in Germany
FORTIUS's Affiliate/Official Sales Agent in Iraq for the sale of the official hospitality program of the PARIS OLYMPIC GAMES 2024
Founded MICE division

2023